Dlabel Cloud label privacy protocol

Update date: June 11,2024

Dlabel Cloud tag application is a simple, easy-to-use and powerful tag editing software provided by Shenzhen Cloud Link Software Co., Ltd. (hereinafter referred to as "Cloud Link"). Cloud Union respects your personal information and data, and will do its best to protect the security and reliability of your personal information and data. This policy applies only to the user information and data collected and stored by the Dlabel cloud tag application.

Please be sure to carefully read and understand and agree to the Dlabel Cloud Tag App privacy Policy before using the Dlabel Cloud Tag app. The policy specifies how we will collect, use, disclose, process, and protect the information you provide to us when using the Dlabel Cloud Tag app. We will strictly use this information strictly if we require you to provide certain information to verify your identity while using our product, and to connect services to our third-party service provider. If you have started using the Dlabel cloud tag app, you have read, licensed and accepted all the terms described in this privacy policy and any future changes we will make at any time.

In addition, you need to promise to be an adult at the time you start using the product. If you are a minor, your guardian needs to agree that you can use the product and agree to the relevant terms of service and privacy policy.

1. To help you understand what information we may collect when using our services and for what purposes we will use it, we will explain it case by case.

2. We will collect your information on the basis of legitimate, legitimate and need to know, to provide you with better products and services.

3. If we need to share your information with any third party in order to provide you with better products and services, we will evaluate the legality, legitimacy, and necessity of such sharing, and require the third party to keep your information confidential and strictly comply with relevant national laws, regulations and requirements.

4. If we need to obtain your information from any third party in order to provide you with better products and services, we will ask the third party to clarify the source of the information and ensure the legitimacy of the information provided. If you need to process your personal information beyond the scope of your authorization, we will obtain your express permission.

5. You can access and manage your information, configure privacy Settings, close your account, complain, or report any violations in the manner described in this article.

 

  1. The information that we collect

We highly respect and actively protect your privacy. When you use our Services, we will collect, store, use, and disclose your information in accordance with this policy. In the Policy, we will also explain the services we provide to help you access, update, manage, and protect your information. This policy is closely related to your use of our services, and therefore it is recommended that you carefully read and understand any and all contents of this policy to make an informed decision. We make every effort to draw your attention with concise text and bold terms and sensitive personal information that are closely related to your rights and interests. Once you use our products or services, you will be deemed accepted and endorsed all content of this policy.

 

We need to collect, store, use and disclose your information if necessary in strict accordance with relevant laws and regulations in order to provide you with better products and services. You agree that we will process your information in the manner agreed upon in this article, provide you with high-quality and convenient services, and better protect your information.

We collect relevant information about the way you interact with our products and services. Includes information about how you use your products and services, such as features, printout device you use, or other unique ID. It contains information about the device that you use for the appropriate service (including IP address, device identifier ID, region, and language settings), and information about other software that the network uses to connect to the service. It also contains information about the product or service performance and all the errors or problems you encounter using the products and services.

The information is collected to improve operational efficiency and to do what we can to give you the best product, service and experience. Some information that you can provide directly to us. Some information we get by observing how you interact with our products and services. Some information can be obtained directly from other sources we combine our own data with. Regardless of the source, we consider it important to treat the information carefully and help you protect your privacy.

We will only collect and use your information for the purposes set out in this statement:

1.1.        Registration, login

When you register for an account to use our products or services, you need to use your email or social account to log in to your account and set your account password. Therefore, we may collect your basic identity information and network ID information. Basic identity information includes mobile phone number, email address, wechat and QQ openId, as well as other third-party account information. Network ID information includes account name, account password, account nickname, profile picture, and the above password.

(1) Account information: When you use the Dlabel cloud label application for the first time, you need to provide basic registration or login information, including social account and verification code matching results, to create your account and complete the registration and login operations.

(2) Login: When you have logged in the Dlabel cloud tag application and have not actively quit, you will automatically log in the next time you run the software product.

1.2.        Optimize the service experience

(1) Log information: When you use our service, we collect your usage, such as the function used, the printing device used, template editing, transaction information, IP address, device identifier, set language, stay duration, date of access service, device version or other software you use to connect the service. It also contains information about the performance of the product or service and all the errors or problems you encounter using the product and service, helping us improve the product experience.

(2) equipment information: when you use our services, in order to improve the user experience, solve the user problems encountered in use, we may record the mobile device you use or other programs you used to access our services, including mobile phone model, operating system type, operating system version number, MEID unique device identifier, IMEI, equipment MAC address and so on describes the basic situation of personal common terminal equipment information. When you connect to a label printer, we may record hardware related information such as the printer hardware model, which will help us solve the problems encountered in the use of functions.

1.3.        Device permission description

In order to provide services and ensure your information security, we will apply to you for permission when you use it. We will not open these permissions by default. These information will be collected within the legal scope, and will be opened with your consent, so that we can collect your information through these permission.

(1) Read and write SD card storage permission: When you install Dlabel cloud label, we will apply to you for this permission, in order to store cache data and ensure the stable operation of Dlabel cloud label. If you store cloud tags to local, and images, icon cache, to ensure your normal use; when you modify the avatar in the personal center, you can read the picture of the SD card.

(2) Camera permission: when you use the Dlabel cloud label new, photo printing, code modeling function, we will apply to you for this permission to identify the picture text quickly create content, upload pictures to print, scan the barcode quickly create the same size template; when you modify the avatar in the personal center, you can take pictures.

(3) Location information permission: When you use the device connection function of Dlabel cloud label, we will apply to you for this permission to help search and connect to the label printer. For Android system 6.0 and above, when connecting to the label printer, you must open the location permission to search for the Bluetooth device. It is only used to connect the device and will not upload your location information.

(4) Bluetooth permission: When you use the device connection function of the Dlabel cloud label, we will apply to you for this permission, in order to complete the matching, connection and printing functions of the label printer.

(5) Network permission: When you use the Dlabel cloud label, we will apply to you for this permission to obtain the latest content and software updates we provide.

(6) Clipboard permission: When you start the Dlabel cloud label, we will apply to you for clipboard permission, aiming to obtain identification information and display the associated label data; when you use the sharing function of Dlabel cloud label, we will apply for clipboard permission, aiming to obtain sharing information from the clipboard, so as to obtain the shared content.

1.4.        Use of third-party application kits

We may collect your account information from any third party, provided that you have authorized that party to share such information, including account names, nicknames, and personal data images. After you agree to this policy, we will associate your third-party account with your login account, so that you can directly use the third-party account to log in and use our products or services. After confirming the information collection from legal sources, we will use the above personal information in strict accordance with the relevant laws and regulations agreed with the third party.

 

If we need to collect your personal information from any third party to better serve you, we will ask that third party to clarify the source and ensure the legitimacy of its provision of such information. If you need to process your personal information beyond the scope of your authorization, we will obtain your express permission.

Please note that certain services provided in Dlabel may be provided by our affiliates, partners, or other third party entities, so there may be software development kits ("SDK") or similar applications developed by such affiliates, partners, or other third party entities. Please rest assured that we will strictly check the security of SDK or other similar applications and require affiliates, partners or other third party entities to take strict data protection measures to safeguard your legitimate rights and interests.

In order to be able to provide users with diversified services, we access the third party software development kit (Software Development Kit), usually referred to as SDK, software development kit is generally some software engineers for specific software package, software framework, hardware platform, operating system when the collection of application software development tools. The SDKs used in this platform include:

 

(1) Tencent Bugly

Use pose: BUG abnormal status upload

Usage scenario: when the application collapse report log

Collection of personal information: device information

Third-party privacy policy link:

http://bugly.qq.com/v2/contract

 

(2)OkHttp

Use purpose: Network framework

Use scenario: when acquiring network material

Collect personal information: Obtain SD card data for network data cache

 

(3) Xiaomi push

Use purpose: Xiaomi message push notification service

Usage scenario: when the applied system message is pushed

Collect personal information: MEID device information, network information, location information, and application installation list

 

(4) Baidu Word recognition OCR

Use pose: for business functions for image OCR text recognition

Usage scenarios: Some business functions (new image recognition, graphic scanning) require OCR text recognition

Collect personal information: network information and location information

Third-party privacy policy link:

https://cloud.baidu.com/doc/Agreements/s/Kjwvy245m

 

(5) Log service (SLS) SDK

Purpose: To collect system logs, analyze and optimize system services.

Service type: Network quality data analysis.

Collect personal information types: equipment exit IP, private network IP, App version number information, system type and version number information, equipment model information, etc.

Privacy Policy Link: Log Service (SLS) SDK Privacy Policy

 

  1. The security of the personal data

2.1. Information produced and collected within the People's Republic of China will be stored in the People's Republic of China. If certain services involve overseas business, we will apply the relevant laws and obtain your consent. If we share your information with overseas individuals or entities, we will require overseas entities to keep your information confidential by signing confidentiality agreements with overseas entities, organizing on-site audit, etc.

2.2 We will take all reasonable measures to protect and keep confidential your information we collect. For example, in the case of technology development, we will only use the de-identified information for statistical analysis. When we disclose research reports to external individuals or entities, we will de-identify all the information contained in such reports.

2.3. We promise to protect your information in accordance with industry-leading safety standards. In order to protect your information, we are committed to using a variety of security technologies and auxiliary management systems to protect your information from disclosure, destruction, abuse, access, disclosure and / or tampering. Specific measures include, but are not limited to:

(1) Use the encrypted communication protocol to ensure that the data is transmitted in a pure text format;

(2) Strengthen applications to ensure that sensitive information is not available during the decompiling process;

(3) Apply the authorization mechanism of industry standards to ensure that users submit requests;

(4) Store all data into the network without any public access;

(5) Store the user's sensitive information (such as mobile phone number, password, etc.) in the ciphertext format.

2.4. Formulate emergency plans for personal information security incidents, regularly organize emergency training for relevant internal personnel, and help them to better understand their job responsibilities, as well as the strategies and norms of emergency response. In case of unexpected information security incidents, we will immediately inform you of the basic information, possible effects, measures taken or will be taken and any other information in accordance with the provisions of laws and regulations. We will send the relevant information to you in time through the App, text message or other means. If your legal rights are violated accordingly, we will bear the corresponding legal responsibility.

2.5. Please keep your account number, password and relevant identity information properly. When you use our services, we will identify you by your login name or other identifying information. If disclosure or disclosed, you may suffer damage and / or be at risk. If your login name or other identity information is leaked, please contact us immediately, so that we can take immediate measures to avoid or minimize the resulting related losses.

2.6. Unless otherwise provided for by law, once you stop using our services, we will stop collecting and using your information. If we suspend operations, we will immediately stop collecting your personal information, notify you by further notice or announcement, and will delete or anonymize and process your personal information.

2.7 We promise to keep your personal data safe. We employ a variety of security techniques and operational processes to help prevent your personal data from suffering from unauthorized access, use, or disclosure. For example, we store the data you provide on a computer server with limited access and located in a controlled facility.

2.8 You can cancel your account through the following ways: in [my] - [Personal Center] - [Account and security] - [Account cancellation], we will cancel your account, completely empty the information used in your account, and no longer use the personal information related to the account.

2.9 We retain personal data to provide services when necessary, perform transactions, operate business (including compliance with our legal obligations, resolve disputes and enforce our agreements), etc.

  1. How do we use your information

3.1. We will use your information to meet national laws, regulations and regulatory requirements to provide you with better products and services and protect your personal information if:

(1) Implement the purpose stated here in the section on "How Do We Use Your Information";

(2) In order to make our services more stable and secure, and protect your personal information, we will use your information for identity authentication, security protection, illegal or suspicious transaction monitoring, prevention or prohibition of illegal activities, risk mitigation, risk transmission prevention, archiving and backup;

(3) to report to the relevant departments in accordance with the requirements of laws, regulations or the supervisory department;

(4) Invite you to participate in the survey or other activities related to our services;

(5) We will conduct comprehensive statistics, analysis and processing of your desensitization, de-identification and other information, so as to provide you with more accurate, personalized, convenient and smooth services, or help us to evaluate, improve or design our service and operation activities.

(6) Other circumstances that you agree to.

3.2 If we need to use your information for other purposes not specified in this Agreement, we will seek your consent again by confirming the agreement, popup tips, copy confirmation in specific scenarios and / or other means as required by laws, regulations and regulatory authorities.

 

4、How do we disclose and share your information

4.1. Sharing

 

We keep your information confidential and do not sell or lease information about you and end-users to third parties for their marketing or unlawful purposes. We will not share the personal information of your users with any third party, except for the necessary normal use of the application functions

(1) After obtaining your explicit consent, we may share your personal information with any third party, and we may de-identify the information if necessary.

(2) We may share your personal information with relevant third parties as required by laws, regulations and regulatory authorities.

(3) To achieve the purpose stated in this Agreement, we may entrust some third-party partners to provide certain services. We may share your personal information with such third-party partners to provide a better service and optimize the user experience. We will only share your personal information with others on a legitimate, legitimate, necessary, knowing and specific purpose basis, and will only share your information necessary for us to provide our corresponding services. We will not use your personal information for any other purpose not specified herein.

4.2. Transfer

We will not transfer your personal information to any company, organization or individual unless:

(1) We have obtained your explicit authorization or consent;

(2) complying with laws, regulations and legal procedures, and / or mandatory government requirements or judicial judgments.

In cases where we or our affiliates conduct a merger, division, liquidation, asset or business acquisition or sale, we may transfer your personal information as part of such transaction. In this case, we will ensure the confidentiality of such information during transmission, requiring the new entity holding your personal information to continue to comply with this policy, notify you by specific means, and with your consent.

4.3., Public disclosure

We will not publicly disclose your personal information unless:

(1) We have obtained your express consent;

(2) Display the mobile phone number or the login number of the winner when the award list is announced;

(3) making disclosure in accordance with laws, regulations, legal procedures, lawsuits and the mandatory requirements of the competent government departments.

4.4. Exceptions that personal information can be shared, transferred and publicly disclosed without unauthorized consent

Your personal information may be shared, transferred and publicly disclosed without authorized consent if the personal information is:

(1) those directly related to national security;

(2) those directly related to public security, public health and major public interests;

(3) directly related to criminal investigation, prosecution, trial and execution of judgments;

(4) It is necessary to protect the life, property and other major legitimate rights and interests of you and others, but it is difficult to obtain your consent and / or authorization;

(5) making public to the public by itself;

(6) information collected from legally disclosed information, such as legal news and public government information.

(7) those necessary for the information owner to require the execution and performance of the contract;

(8) necessary to maintain the safe and stable operation of the product or service provided, such as the discovery and handling of faults of the product or service; and

(9) other circumstances as prescribed by laws and regulations.

You are aware and realize that if the personal information is shared or transferred after deidentification, and the information recipient fails to recover and re-identify the subject of such personal information, it shall not be regarded as the sharing, transfer and public disclosure of the personal information. In such cases, such information may be stored and processed without prior notice and with your consent.

 

5. How do you access and manage your information

5.1. You can log in to your account through Dlabel, and view and modify your identity information in [My] - [Personal Center]. If you need to modify the login account information, for data security and identity authentication, or to ensure the relevant laws and regulations, or to meet the relevant and regulatory requirements.

5.2. You can modify your scope of authorization in the following ways: 1. Cancel relevant permissions through the system application setting; and 2. Cancel relevant permissions of [my] [my account]. We will not collect your information after you cancel the information collection permission. If you authorize any third party to share information, we will not provide your information to that third party. You are aware that you may not use any product or service functions related to the permission scope you cancelled, but you can still enjoy other functions.

5.3. You can cancel your account in the following ways: Cancel your account from [My] - [Personal Center] [cancel]. Please note that when you cancel your account, all information in that account will be permanently emptied and we will not collect, use or disclose any personal information related to the account. However, any information provided or generated by you when using the account shall be stored by us in accordance with the relevant regulations, and shall be reviewed by the national competent authorities during the storage period. Notwithstanding the above, when you request us, we will stop collecting your data and remove any previously collected or stored data upon request. You can directly through zhangxueyou@ctaiot. Contact com with us.

5.4. If you find that our collection and use of your personal information violates any laws and regulations, you may email zhangxueyou@ctaiot.com contact us to delete relevant information.

5.5. Notwithstanding the above provisions, as required by national laws, regulations and regulators, we may not respond to your request in the following circumstances:

(1) Information directly related to national security and national defense security;

(2) Information is directly related to public security, public health and major public interests;

(3) information directly related to criminal investigation, prosecution, trial and execution of judgments;

(4) There is sufficient evidence to prove that you have subjective malice or abuse of rights;

(5) Respond to your request, causing serious damage to the legitimate rights and interests of other individuals and organizations;

(6) where the information involves trade secrets;

(7) other circumstances as prescribed by laws and regulations.

 

6. Advertising push: release the promotion information of goods or services to you

6.1 We will publish promotional information (advertisements) about your goods or services, including recommended information according to your preferences, and generally published information that is not specific.

6.2 We may share group portraits or statistics with the service providers, suppliers, and other partners of the business that are difficult or inaccessible to your true identity. This information will help us to analyze and measure the effectiveness of advertising and related services.

6.3 If you don't want to see a certain type of AD, choose the Dlabel cloud tag setting-close the "display personalized ads" switch. When you turn off the "display personalization" switch, the number of ads you see will remain the same, but the correlation will decrease.

7. How do we protect the information about minors

We attach great importance to the protection of minors' information, so we will not collect or obtain information from minors. If you are a minor, please obtain consent from your parents or guardian before using our products and services. Your parents or guardians are advised to read this policy carefully.

Once you download, install, and use any or all of our products or services in any way, it will be deemed that your parent or guardian has agreed to you to use our products or services and accepts everything described herein. If your parent or guardian considers that the minor has provided us with his / her personal information without their prior consent, please contact us to delete such personal information.

7.1 Application and update of the privacy policy

This policy applies to all of our products and services unless the relevant services have an independent privacy policy or special terms agreed in the User Service Agreement.

We will update the policy as appropriate for any changes in the following areas:

(1) Basic conditions, such as the change of owner caused by acquisition, merger or reorganization;

(2) the subject, scope and purpose of the disclosure of personal information;

(3) the scope, purpose and rules of the collection, storage and use of personal information;

(4) The way that you use to access and manage your personal information;

(V) channels and mechanisms for users to inquire about complaints, as well as external dispute resolution agencies and contact information; and

(VI) Other changes that may have a significant impact on your personal information rights.

We will notify you of any updates to your policy by pop-up prompts in the application or otherwise. To ensure that you receive our timely notification, please notify us immediately if there are any changes to your contact information. If you are still using our products or services after this policy update, you will be deemed to have carefully read, understood, accepted, and agreed to accept the updated policy.

You can view the full text of this policy in [I] [Settings] [Privacy Statement]. It is recommended that you view and read our Privacy Policy every time you use our product or service.

 

8. Privacy statement

8.1 Cut users are deemed to have carefully read this clause and fully agreed to it when downloading and browsing the software. Those who log in to the Software in any way, or directly or indirectly use the software materials, shall be deemed to voluntarily accept the constraints of the relevant statements and user service agreements on the Website.

8.1 The text, pictures, audio and video and other materials decrypted by the software shall be provided by the users of the software, and the authenticity, accuracy and legality shall be responsible by the information publisher. This software does not provide any guarantee, and does not bear any legal responsibility.

8.2 If the text, pictures, audio and video and other materials decrypted by the software infringe the intellectual property rights or other rights of a third party, the responsibility shall be borne by the author or the reprinted person himself, and the software shall not be liable for this.

8.3 Except for the terms of Service indicated, the Software shall not be liable or liable for any accident, negligence, contractual destruction, defamation, copyright or other infringement of intellectual property rights and any loss caused by the improper use of the Software.

8.4 The software shall not bear any responsibility for the network service interruption or other defects caused by force majeure or network service interruption or communication line interruption of the software.

8.5 For the issues not covered in this statement, please refer to the relevant national laws and regulations. In case of any conflict between this statement and the relevant national laws and regulations, the national laws and regulations shall prevail.

8.6 The copyright and the right to modify, update and final interpretation all belong to the Company.

 

9. Changes to this privacy statement

We will update this privacy statement irregularly to reflect customer feedback and changes in our services. As we post changes to this privacy statement, we also modify the "when last updated" at the top of the privacy statement. If a material change is made to the manner in which the privacy statement or degree point uses your personal information, we will inform you by issuing notice of such changes prominently before they take effect or by sending notice directly to you. We welcome you to view this privacy statement regularly to see how DePoint protects your information.

If you have any questions about this Privacy Statement, please contact us at zhangxueyou@ctaiot.com

Shenzhen Yunlian Software, Co., LTD